Huliyyah and Faqih El Wafa 2024. Does Customer Relationship Management and Customer Satisfaction affect PT. JNE Pusat Banjarmasin Customer Loyalty?. Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah. 6, 4 (Feb. 2024), 5035–5044. DOI:https://doi.org/10.47467/alkharaj.v6i4.1072.