Desna Anisah Ratnaningrum, and Rini Handayani. “Enhancing Public Satisfaction Through Optimization of Service Quality, Complaint Handling, and Interpersonal Comunication: A Case Study of Cepogo District Office, Boyolali Regency”. Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah 7, no. 8 (August 12, 2025): 3015 –. Accessed May 12, 2026. https://journal-laaroiba.com/ojs/index.php/alkharaj/article/view/8402.