Tarishah Zahmita Davina Haryono, Basuki Rachmat, Harry Widyantoro, Trisa Indrawati. Pengaruh Service Quality, Perceived Value, dan Service Innovation Terhadap Customer Satisfaction Nasabah Bank BCA di Kota Surabaya. AJEKBS [Internet]. 2025 Apr. 4 [cited 2026 May 17];7(4):1696 -. Available from: https://journal-laaroiba.com/ojs/index.php/alkharaj/article/view/6823