SURYANTO, C.; MULYATI, M. Analisis IT Service Management (ITSM) dengan Framework ITILV4 di Universitas Islam Negeri Raden Fatah Palembang. EduInovasi:  Journal of Basic Educational Studies, [S. l.], v. 5, n. 3, p. 1679–1693 , 2025. DOI: 10.47467/edu.v5i3.10893. Disponível em: https://journal-laaroiba.com/ojs/index.php/edu/article/view/10893. Acesso em: 11 may. 2026.