JAMLEAN, R. A. Y.; YUDANEGARA, A. Pengaruh E-service Quality dan Online Customer Review Terhadap Customer Loyalty Generasi Z Berusia 18 - 28 Tahun: Studi Kasus pada Pengguna Marketplace Tokopedia Kota Bandung. El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam, [S. l.], v. 7, n. 1, p. 629–645, 2026. DOI: 10.47467/elmal.v7i1.10945. Disponível em: https://journal-laaroiba.com/ojs/index.php/elmal/article/view/10945. Acesso em: 31 may. 2026.