RAHARDI, R.; ISTIATIN, I.; WAHDIATI, Y. Patient Loyalty is Assessed from Service Response Time, Officer Competence, Health Facilities and Complaint Handling. El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam, [S. l.], v. 7, n. 8, p. 5048–5058, 2026. DOI: 10.47467/elmal.v7i8.12188. Disponível em: https://journal-laaroiba.com/ojs/index.php/elmal/article/view/12188. Acesso em: 4 aug. 2026.