AYU WULANSARI; ADRIE FRANS ASSA. Pengaruh Reliability, Responsivenes, Assurance, Emphathy dan Tangible Terhadap Kepuasan Pasien di RSUD Geneng. El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam, [S. l.], v. 6, n. 3, p. 1114 –, 2025. DOI: 10.47467/elmal.v6i3.6643. Disponível em: https://journal-laaroiba.com/ojs/index.php/elmal/article/view/6643. Acesso em: 31 may. 2026.