YAFIE JASMI AZIS, M.; MULIA WIBAWA, B. Understanding Customer Experience and Satisfaction in Luxury Hotels and Resorts: A Systematic Literature Review. El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam, [S. l.], v. 6, n. 11, p. 4065 –, 2025. DOI: 10.47467/elmal.v6i11.9896. Disponível em: https://journal-laaroiba.com/ojs/index.php/elmal/article/view/9896. Acesso em: 30 may. 2026.