LUBIS, M. F. I.; BI RAHMAN, N. A. Kualitas Pelayanan Publik Bidang Jasa Pengiriman pada PT Pos Indonesia (Persero) Kota Pematangsiantar. ManBiz: Journal of Management and Business, [S. l.], v. 2, n. 1, p. 1–7, 2024. DOI: 10.47467/manbiz.v2i1.5542. Disponível em: https://journal-laaroiba.com/ojs/index.php/manbiz/article/view/5542. Acesso em: 14 apr. 2026.