ELIN AYU SARITI; USEP DAYAT; GUN GUN GUMILAR. Efektivitas Penggunaan Aplikasi Sistem Pengelolaan Pengaduan Pelayanan Publik Nasional – Layanan Aspirasi Pengaduan Online Rakyat (SP4N-LAPOR!). Reslaj: Religion Education Social Laa Roiba Journal, [S. l.], v. 7, n. 11, p. 3043 –3053, 2025. DOI: 10.47467/reslaj.v7i11.9608. Disponível em: https://journal-laaroiba.com/ojs/index.php/reslaj/article/view/9608. Acesso em: 1 may. 2026.