Analisa Pengaruh Ketersediaan Fasilitas, Kualitas dan Efektivitas Pelayanan Terhadap Kepuasan Pasien di Poli Umum Klinik Medika POLRES Semarang

المؤلفون

  • Nur Ghaliyah Sandra Putri Universitas Pelita Harapan
  • Sarah Mareta Devira Universitas Pelita Harapan
  • Gusti Ayu Kade Devina Muryantisa Universitas Pelita Harapan
  • Innocentius Bernarto Universitas Pelita Harapan

DOI:

https://doi.org/10.47467/reslaj.v7i5.7690

الكلمات المفتاحية:

Facilities, Quality, Effectiveness, Patient Satisfaction

الملخص

This study was conducted to examine and provide an analysis of the availability of facilities, quality of service, and their effectiveness in relation to patient satisfaction at the General Outpatient Clinic of Medika Clinic, Semarang Police Department. This research employs a quantitative approach with a descriptive method. Data were collected through questionnaires completed by respondents, with samples obtained using an accidental sampling technique. This sampling method involves selecting individuals who happened to be present at the location during the time the research was conducted.

التنزيلات

بيانات التنزيل غير متوفرة بعد.

التنزيلات

منشور

2025-05-01

كيفية الاقتباس

Nur Ghaliyah Sandra Putri, Sarah Mareta Devira, Gusti Ayu Kade Devina Muryantisa, & Innocentius Bernarto. (2025). Analisa Pengaruh Ketersediaan Fasilitas, Kualitas dan Efektivitas Pelayanan Terhadap Kepuasan Pasien di Poli Umum Klinik Medika POLRES Semarang. Reslaj: Religion Education Social Laa Roiba Journal, 7(5), 1602 –. https://doi.org/10.47467/reslaj.v7i5.7690

إصدار

مجلد 7 عدد 5 (2025): RESLAJ: Religion Education Social Laa Roiba Journal

القسم

Articles

الرخصة

الحقوق الفكرية (c) 2025 Reslaj: Religion Education Social Laa Roiba Journal

Creative Commons License

هذا العمل مرخص بموجب Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.