Kinerja Pegawai Ditinjau dari Etos Kerja, Motivasi, Beban Kerja dan Rotasi Kerja: Studi di Kantor Pelayanan Pajak Pratama Klaten

Abstract

The objectives of this study are as follows: (1) to examine and analyze the influence of work ethic on employee performance at KPP Pratama Klaten, (2) to examine and analyze the influence of work motivation on employee performance at KPP Pratama Klaten, (3) to examine and analyze the influence of workload on employee performance at KPP Pratama Klaten, and (4) to examine and analyze the influence of job rotation on employee performance at KPP Pratama Klaten. This study employed a quantitative approach. The population and sample consisted of all 88 employees at KPP Pratama Klaten. The sampling technique used in this study was the census method. Data collection techniques included observation, documentation, questionnaires, interviews, and literature study. The data analysis technique used in this study was SmartPLS analysis. Based on the research findings, it can be concluded that: (1) work ethic has a positive and significant influence on employee performance at KPP Pratama Klaten, (2) motivation has a positive and significant influence on employee performance at KPP Pratama Klaten, (3) workload has a positive but insignificant influence on employee performance at KPP Pratama Klaten, and (4) job rotation has a positive and significant influence on employee performance at KPP Pratama Klaten.